LIV Property Group is committed to protecting the privacy and security of the personal information of its clients, partners, and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). By engaging with our services, accessing our website, or providing personal information to us, you consent to the collection, storage, use, and disclosure of your personal information as described in this policy.
Definition of Personal Information
For the purposes of this policy, “Personal Information” is defined as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether recorded in a material form or not.
Collection of Personal Information
LIV Property Group collects personal information that is necessary for business operations and to provide you with our range of property services. This may include, but is not limited to:
Contact details such as name, address, email, and telephone numbers.
Financial information for property transactions or advisory services.
Information regarding property preferences and requirements.
Any other information provided through communications with us.
Personal information is collected directly from you when you engage with our services, fill out forms on our website, communicate with us via email or phone, or participate in our marketing activities.
Use of Personal Information
The personal information collected by LIV Property Group is used to:
Provide you with our property-related services.
Communicate with you about your inquiries, transactions, and our services.
Comply with legal and regulatory obligations.
Improve and personalise your experience with our services.
Conduct market research and business analysis to enhance our offerings.
Disclosure of Personal Information
LIV Property Group may disclose your personal information:
Within our group of companies for internal administrative purposes.
To third-party service providers involved in providing services on our behalf.
To comply with legal obligations or respond to legal requests or inquiries.
With your consent, to third parties related to your property transactions or inquiries.
Your personal information will not be sold, rented, or disclosed to third parties for their marketing purposes without your explicit consent.
Security of Personal Information
LIV Property Group takes reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. We use a combination of physical, administrative, and technical measures to ensure the security of your personal information.
Accessing and Correcting Your Personal Information
You have the right to access and request correction of the personal information that LIV Property Group holds about you. If you wish to access, correct, or update your personal information, please contact us on 1300 339 549 or leave an enquiry on our ‘Contact’ page at
www.livproperty.com.au. We will respond to your request in a timely manner and in accordance with applicable laws.
Changes to Our Privacy Policy
LIV Property Group reserves the right to make changes to this Privacy Policy at any time. Any changes will be posted on our website and will be effective immediately upon posting. We encourage you to review our Privacy Policy regularly to stay informed about our practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
LIV Property Group
PO Box 78, Brighton, Victoria 3186
Ph. 1300 339 549
Ph. +613 9125 9001
E. contact@livproperty.com.au
Your privacy is important to us, and we are committed to handling your personal information with care and respect.
This Privacy Policy is effective as of 04 April 2024.
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